Instant Call Back allows your website
visitors to make a phone call to you at
no cost to them. Visitors simply type in
their phone number, click a button,
their phone rings and they are connected
directly to your office or cell phone
over normal phone lines.
Instant Callback helps you convert your
website visitors into customers by providing
a convenient way for visitors to call
you (most people would rather talk to
someone than emailing back and forth).
It reduces customer abandonment of your
website and entices visitors to make
Read some good
articles on this topic.
Live chat allows your office
representatives to engage in a 1-to-1
chat with your website visitors in
real-time, to instantly provide them
with live assistance,
live support and
proactive sales advice.
All customers are able to access Live
Chat from anywhere in the world with a
standard web browser connected to the
Live Chat allows you to see which page
every web site visitor is browsing in
real-time, providing you instant
information about the city and country
your visitors are coming from and which
particular page or service offering they
are interested in.